Terms of Service

TERMS OF SERVICE FOR DERMAROUTINE

Last updated: 9 July 2026

Document version: 2026-07-09-v2

Contact email: support@dermaroutine.tech

Website: https://dermaroutine.tech

By downloading, installing, accessing, or using the DermaRoutine mobile application (the “App”), website, and any related services (collectively, the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms in full, you must immediately uninstall the App and cease all use of the Service.

We may update these Terms at any time. We will notify you of material changes through the App or by email at least 30 days before the changes take effect, unless immediate changes are required by law or to protect the Service. When we publish a new document version, the App may require you to re-acknowledge these Terms and our Privacy Policy before continuing. Your continued use of the Service after the effective date of the updated Terms constitutes your acceptance of the changes, to the extent permitted by law.

These Terms form a binding legal agreement between you and DermaRoutine.

This document is a production-oriented set of terms based on our current product. It is not a substitute for formal legal advice.

DermaRoutine is a consumer-facing cosmetic skincare assistant. The Service allows you to:

The Service is intended for educational, informational, and cosmetic skincare planning purposes only.

DermaRoutine does not provide medical advice, diagnosis, or treatment. The analysis, scores, routines, ingredient insights, conflict notes, and product recommendations generated by the Service are based on automated image and text analysis and the information you provide. They are not a substitute for professional medical advice, diagnosis, or treatment from a qualified dermatologist, physician, or other healthcare provider.

Always seek the advice of a qualified healthcare provider for any questions you may have regarding a medical condition, severe or persistent skin concern, allergic reaction, or before starting any new skincare product or routine, especially if you are pregnant, breastfeeding, have sensitive skin, or have a known skin disorder.

Individual results from any skincare routine or product may vary. We do not guarantee that any product, ingredient, or routine will improve your skin, treat any condition, or produce any specific outcome.

The Service uses third-party artificial intelligence (AI) and machine-learning models to analyze photos and text inputs and generate recommendations. AI outputs may be imperfect, incomplete, or inaccurate. You acknowledge that AI-generated content is provided “as is” and that you use it at your own risk.

We do not use your facial photos, skin information, ingredient submissions, or AI-generated results to train, develop, fine-tune, evaluate, or improve third-party or our own AI/ML models unless you separately and explicitly opt in. Where available, we configure or contractually restrict our AI provider from using your data for its own model training or improvement without your explicit opt-in.

If you experience severe pain, rapid changes in a skin lesion, signs of infection, difficulty breathing, swelling of the face or throat, or any other symptoms that may require urgent medical attention, seek emergency medical care immediately. Do not rely on the Service for urgent health decisions.

You must be at least 13 years old to use the Service. By using the Service, you represent and warrant that:

If we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will delete that information promptly.

You may create an account using Sign in with Apple, Google Sign-In, or by registering an email address and password. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to provide accurate and complete information when creating your account and to update your information if it changes.

You must notify us immediately at support@dermaroutine.tech if you suspect unauthorized access to or use of your account. We are not responsible for any loss or damage arising from your failure to keep your account secure.

You may delete your account at any time from within the App. Account deletion will initiate deletion of your profile, scan history, progress photos, reports, and associated data from our systems in accordance with our Privacy Policy and applicable retention requirements.

By using the Service, you agree that you will not:

We reserve the right to suspend or terminate your account and access to the Service for violation of these rules.

You retain ownership of any photos and text you upload (including ingredient lists). By uploading content, you grant us a limited, non-exclusive, royalty-free, worldwide license to use, store, reproduce, modify, and process that content solely for the purpose of providing and improving the Service as described in our Privacy Policy.

You represent and warrant that:

Photos and text you upload are processed by our backend infrastructure and third-party AI providers as described in our Privacy Policy. We do not use your photos for advertising or sell them to third parties.

Certain features of the Service require an auto-renewable subscription purchased through Apple’s App Store. Subscription options, pricing, and billing periods are displayed in the App before purchase and are subject to change.

All purchases are processed by Apple. We do not collect or store your payment card information. By purchasing a subscription, you agree to Apple’s terms and conditions and authorize Apple to charge your selected payment method.

Subscriptions automatically renew for the same duration unless you cancel at least 24 hours before the end of the current period. You can manage or cancel your subscription in your Apple ID account settings.

If a free trial is offered, its duration and terms will be displayed before purchase. To avoid being charged, you must cancel before the trial ends. You may be limited to one trial per subscription product or user account.

We may change subscription prices. Any price change will take effect at the next renewal period after we notify you in accordance with Apple’s policies.

Refund requests must be directed to Apple in accordance with Apple’s refund policies. We do not process refunds directly.

Some product recommendations include links to third-party merchants (“Affiliate Links”). If you click an Affiliate Link and make a purchase, we may receive a commission or referral fee from the merchant. This does not affect the price you pay.

Purchases made through Affiliate Links are governed by the merchant’s own terms, privacy policy, shipping, return, and refund policies. We are not responsible for the availability, quality, safety, or accuracy of any third-party product or merchant.

Product recommendations are generated algorithmically based on your profile and AI analysis. They do not constitute an endorsement by us of any specific product, brand, or ingredient.

All content, software, designs, graphics, logos, trademarks, and other materials in the App and Service are owned by us or our licensors and are protected by copyright, trademark, trade secret, and other intellectual property laws. You may not copy, modify, distribute, display, perform, create derivative works from, or reverse-engineer any part of the Service without our prior written consent.

Any feedback, suggestions, or ideas you provide regarding the Service may be used by us without restriction or compensation to you.

Your privacy is important to us. Our Privacy Policy at https://dermaroutine.tech/privacy (document version 2026-07-09-v2 or later) explains how we collect, use, store, share, and protect your personal information, including facial photos, ingredient submissions, and health-related information, and how we share data with third-party AI (Google Gemini). By using the Service, you consent to the practices described in the Privacy Policy, to the extent permitted by law.

Before using the core features of the Service, you must explicitly acknowledge and agree to:

You may withdraw consent for certain data processing activities through the App’s Privacy Controls or by deleting your account, subject to the provisions of the Privacy Policy. If you decline third-party AI sharing, AI-powered analysis features will not be available.

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DERMAROUTINE, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNT YOU HAVE PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE THOUSAND INDIAN RUPEES (INR 1,000).

The limitations in this Section apply regardless of the legal theory on which a claim is based, including contract, tort (including negligence), strict liability, or any other theory, and even if any limited remedy fails of its essential purpose.

Some jurisdictions do not allow certain limitations of liability. In those jurisdictions, our liability is limited to the maximum extent permitted by law.

You agree to indemnify, defend, and hold harmless DermaRoutine and its officers, directors, employees, agents, affiliates, licensors, and suppliers from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to:

You may stop using the Service and delete your account at any time.

We may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including if we believe you have violated these Terms or pose a risk to the Service or other users.

Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination, including but not limited to Sections 3, 10, 11, 12, 13, 14, 16, 17, and 18, shall survive.

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

Any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of competent jurisdiction in India, subject to applicable consumer-protection rules that cannot be waived.

Before filing any formal legal proceeding, you agree to contact us at support@dermaroutine.tech and attempt to resolve the dispute informally for a period of at least 60 days.

At our sole discretion, we may require that any dispute be resolved through binding arbitration conducted in India in accordance with the Arbitration and Conciliation Act, 1996. Any arbitration shall be conducted on an individual basis, and class actions or representative proceedings are not permitted to the extent such waiver is enforceable under applicable law.

You may not use or export the Service in violation of applicable export control laws or sanctions. The App may not be downloaded or used in countries or by persons prohibited by applicable law.

The Service may contain links to third-party websites, merchants, or services. We are not responsible for the content, privacy practices, or terms of use of any third-party service. Your interactions with third parties are solely between you and the third party.

We will not be liable for any failure or delay in performing our obligations under these Terms where the failure or delay results from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, pandemics, shortages of transportation facilities, fuel, energy, labor, or materials, or failure of telecommunications or internet services.

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the intent of the parties.

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and DermaRoutine regarding the Service and supersede all prior or contemporaneous agreements, understandings, negotiations, and discussions, whether oral or written.

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms must be in writing and signed by an authorized representative of DermaRoutine.

You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign these Terms without restriction. These Terms shall be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.

If you have any questions, concerns, or complaints about these Terms or the Service, please contact us at:

Email: support@dermaroutine.tech

We will make reasonable efforts to respond to your inquiry within a reasonable timeframe.

BY USING DERMAROUTINE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE AND OUR PRIVACY POLICY.